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Check it at your door. Pay only if you're happy. • Same-day delivery in Nairobi for orders by 5pm • Easy returns within 3 days • Pay with M-Pesa, card or on delivery in Nairobi • Furaha Finds Limited · Corner House, 14th Floor, Nairobi CBD • Check it at your door. Pay only if you're happy. • Same-day delivery in Nairobi for orders by 5pm • Easy returns within 3 days • Pay with M-Pesa, card or on delivery in Nairobi • Furaha Finds Limited · Corner House, 14th Floor, Nairobi CBD

Terms of service

1. Who we are

furahafinds.com is owned and operated by Furaha Finds Limited, a company registered in Kenya, with its office at Corner House, 14th Floor, Kimathi Street, Nairobi. By using this website or placing an order, you agree to these terms.

2. Using our website

You must be 18 or older to place an order. You agree to give accurate details when you order and not to use the website for anything unlawful or harmful.

3. Prices

All prices are in Kenya Shillings (KES) and exclude taxes and delivery charges. Applicable taxes and the delivery charge are added at checkout and shown before you pay. Bulky items that need special transport are quoted separately, as set out in our Shipping and delivery policy. If a product is listed at a clearly wrong price, we'll contact you before dispatch. You can then accept the correct price or cancel for a full refund.

4. Orders and payment

Your order is confirmed when we send you an order confirmation. You can pay by M-Pesa, by card, or on delivery where offered at checkout. If we can't fulfil an order, we'll tell you promptly and refund any payment in full.

5. Product information

We describe and photograph our products as accurately as we can. Colours may look slightly different on different screens. If an item isn't as described, our Refund and returns policy applies.

6. Delivery

Delivery areas, times and charges are set out in our Shipping and delivery policy. The item becomes your responsibility once it's handed to you or the person you name to receive it.

7. Returns, refunds and cancellations

These are covered by our Refund and returns policy, which forms part of these terms.

8. Our content

The images, product descriptions, logos and designs on this website belong to Furaha Finds Limited. Please don't copy or reuse them without our written permission.

9. Liability

We're responsible for delivering the products you order as described. We're not liable for indirect losses, such as lost income, arising from using our website or products, except where the law says we must be. Nothing in these terms limits your rights under Kenyan consumer protection law.

10. Your personal information

We handle your personal information as described in our Privacy policy, in line with the Data Protection Act, 2019.

11. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order applies to that order.

12. Governing law

These terms are governed by the laws of Kenya, and any disputes will be handled by the courts of Kenya.

13. Contact

WhatsApp +254 745 549 999 or email sales@furahafinds.com.